Bexley Health Limited's administrative employees are broken into the Referral Management Services (RMS) teams, for Bexley, Greenwich, Lewisham, Brent and Harrow to provide a more in depth knowledge of the area, local hospital and local clinics, as well as keeping a good and personal relationship with the referring surgeries. All staff receive training in patient care, communications and medical terminology and are expected to consistently work in accordance with NHS values in terms of clinical and information governance, probity and accountability.

Patient Care

The administrators collect and record patient referral data, using this information to contact patients to discuss the choices available to them and to book their appointments in a location and at a time that are convenient to them.

Our RMS administrators come from a variety of backgrounds, some have enjoyed careers in medical practice, some as hospital administrators and some come from a more general customer care environment.


River House (the site of the Old Mill), Bexley High Street, Kent, DA5 1JX Tel: 020 8269 3444 Fax: 013 2231 5373